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Q.1. (a) In the present environment, who are the important stake holders of an organization and describe the reasons for it.
Answer. Stakeholders are defined as “individuals or organizations who stand to gain or lose from the success or failure of a system”. ........NOT AVAILABLE IN SAMPLE
ORGANIZATIONAL STAKEHOLDERS
Organizations exist because of their ability to create value and acceptable
outcomes for various groups of stakeholders, people who have an interest,
claim or stake in the organization, in what does, and in how well
it performs................
There are two main groups of organizational stakeholders: inside stakeholders and outside stakeholders...........NOT AVAILABLE IN SAMPLE.....................
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(b) Describe how organizational ethics affect managerial decision making. Give an example.
Answer. Organizational Ethics is the ethics of an organization, and it is how an organization ethically responds to an internal or external stimulus. Organizational ethics express the values of an organization to its employees and/or other entities irrespective of governmental and/or regulatory laws...........NOT AVAILABLE IN SAMPLE..................
The decision-making process will always present ethical challenges
to managers. Is this the right thing to do? This question is the essence
of the ethical dilemma for any decision maker in today’s corporations..........
Case Study: Ethical Decision Making
Jonica was the environmental compliance manager for a small plastics
manufacturing company. She faced the decision whether ...........NOT
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Q.2. Describe different components of an emotional intelligence prescribed
by Goleman and their importance. Briefly discuss the importance of
emotional intelligence and how it can be learnt.
Answer. EQ is not destiny - emotional intelligence is a different way of being smart..........
Components of Emotional Intelligence prescribed by Goleman.............
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ROLE AND IMPORTANCE OF EMOTIONAL INTELLIGENCE
Bosses and leaders, in particular, need high EQ because they represent
the organization to the public, they interact with the highest number
of people within and outside the organization and they set the tone
for employee morale. .................
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Q.3. (a) Briefly discuss the importance of counselling in
organizations.
Answer. Every manager has a responsibility to counsel
his subordinates. When individual managers are unable to deal with
specific problems requiring the counseling services ...............................
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