Organizational Behavior is the study and use of information relating to the behaviour of the people at work. Organizational behavior concentrates on the following:
Individual employees are the focal points of an organisation. They work in the organisation to satisfy their needs, egos and experience. Each employee has its own physical, psychological and social needs for which he uses his own traits and experiences. There may be a number of psycho-social and economic factors human behavior at work. The study, research and use of these factors help management to mould and modify the behavior of employees for achieving organisational objectives through increasing their efficiency and effectiveness.
Individual behaviour and group behaviour are distinctively observed in an organisation. Group performance is more effective than individual performance. This synergy is observed in-group behaviour. The group is a separate entity that needs to be studied and researched. It is an accepted fact that a group sets goals, behaves, thinks and acts. Groups have synergy and synthesis as compared to the energy and mentality of an individual. If group power is channelised towards goal achievement, it can put in an outstanding performance.
The structural relations are instrumental in the behaviour of employees at work. The structured relationship is the basis of formalised policies, procedures, organisational culture, hierarchical authority and responsibilities. The structure of the organisation is not always formal. Many time's informal organisations have more fruitful effects on the effectiveness and efficiency of the organisation. The organisational objectives are reduced to different goals of structural points for their prompt achievement. Structural behaviour of individuals and groups have their own identity and entity.
Technology results in better work, because it incorporates technical skills, which encompass the ability to apply specialised knowledge. When people develop their technical skills, they get satisfaction at work. Interpersonal roles, informational roles and managerial functions are improved with the use of technology. Consequently, human skill as well as conceptual skills are developed.
The environment has its own behaviour, which influences the people's behaviour at work. Government policies, social systems, religious beliefs, family and economic conditions national philosophies, employees'psychology and other factors inside and outside the organisation have a mutual influence on each other's behaviour. Environment factors influence work behaviour, us of authority and responsibility, relationships, the perceptual framework of employees and other related factors of behaviour.